Socrates Says

That Was the Year That Was There was a television program, I think it was back in the 1970’s or 80’s, called That Was The Week That Was. It was a British show that in Canada had the titled shortened to TW3. Being a British Show, it took the typical British tongue in cheek view […]

Max and the Little Extras In this latest abstract from Ed Wallace’s book, Business Relationships That Last, Ed and Max, the remarkable taxi driver, remind us that it’s all about the experience that we create for our customers and colleagues and many times that experiences is manifested in doing all of the ‘little things.’ “Max and […]

Virtual Selling and Time Management Don Buttrey, President of Sales Professional Training, Inc. is back with a new installment of his CRM Hell series: Virtual Selling and Time Management.   Virtual Selling Tips related to Vital Selling Regimens. The virtual world is all on you. You are in control of every aspect of your world. […]

Skill Levels and Assessments As with everything we do in the “Learning” business we are constantly adjusting our Learning Paths and Skills levels to reflect the scores we have been seeing from our Job Function Assessments. We are going to change the “Names” of each of the levels. We have used Basic, Intermediate, Advanced and […]

My Friend Max Sometimes wisdom and life changing opportunities come out of the blue. The challenge for us is to recognize them and take heed. In this second abstract from Ed Wallace’s book, Business Relationships That Last, that is exactly what Ed experiences… Please enjoy this guest blog, “My Friend Max.” My Friend Max A number […]

Out on a Ledge In this week’s guest blog, Sonya Law takes us Out on a Ledge with a look at the end of the year performance review. How to jumpstart the EOY Performance Review to drive high performance in 2021? Out on a ledge … is how it can feel like sometimes for employees […]