If you are not happy with the results below please do another search
We are resurrecting the Insight brand with a new mission. Previously we provided “Twenty Group” services to small groups of dealers, twelve in our case, who had an interest in best practice approaches for their business. We operated many groups for over a decade and appreciated the opportunity to assist in their profitable development. Each […]
Pricing – WP4 Your price is a marketing tool but most of you don’t use it that way. How often have we heard that “your price is too high” or “I can get it down the street for less”? How well customer contact personnel respond to these and other comments about your prices is critically […]
Once again I had the privilege of providing an educational session for the NTEA. The subject matter was Parts & Service Marketing: Making a Difference. The dramatic changes that have taken place over the past ten years, and those ahead, demand a more professional, productive and profitable Product Support Operation. To support the realization of this Parts and […]
Don’t miss your opportunity to attend the most comprehensive management training available for parts management and supervision in the Equipment Industry. In Dallas February 17th and 18th. You can register either at www.rjslee.com under the learning tab or at www.aednet.com . I look forward to seeing you there. The time is now The “New” Quest […]
Hate traps us by binding us too tightly to our adversary. Milan Kundera, Czech writer Profit is the result of risks wisely selected. Frederick Barnard Hawley, American economist The time is now
Too often dealerships call around to the neighboring dealers and ask for their service pricing. While it is understandable to know what the pricing is in your territory it is more important to develop a price structure that is required to attract the business and also produce the profit necessary to operate a dealership. We […]
Pricing – WP4 Your price is a marketing tool but most of you don’t use it that way. How often have we heard that “your price is too high” or “I can get it down the street for less”? How well customer contact personnel respond to these and other comments about your prices is critically […]
November 7th and November 8th – Chicago, Illinois. The “New” Quest Service Management – Unit I What it looks like when it is Right A more professional, productive and profitable Service Operation is necessary for the distributors in the Capitals Goods Industries to be successful. To assist in the development of this Service Management team […]
Monday November 5th and Tuesday November 6th in Chicago Illinois. The “New” Quest Parts Management – Unit I What it looks like when it is Right A more professional, productive and profitable Parts Operation is necessary for the distributors in the Capitals Goods Industries to be successful. To assist in the development of this Parts […]
Don’t miss the October 15th, 2013 webinar. It starts at 12:00 PM Pacific time. Your price is a marketing tool but most of you don’t use it that way. How often have we heard that “your price is too high” or “I can get it down the street for less”? How well customer contact personnel […]