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Quality of Communication Channel In tonight’s blog post, guest writer Ryszard Chciuk walks us through the information our customers need and want to know. The quality of the communication channel directly impacts your customer’s purchases, especially as they move through the research phase before buying. Ron Slee reminded us (see From Paper to Glass) what […]
Why Do I Do What I Do, Part Two In tonight’s blog post, guest writer Ryszard Chciuk brings us a sequel post: Why Do I Do What I Do, Part Two. It is a very sad fact; most people have no idea about the meaning of their lives. This is because it is really hard […]
The Digital Dealership – Change and Remaining the Same In tonight’s blog, guest writer Mets Kramer continues to speak on the digital dealership with a look at change, and remaining the same. I often hear, and most of us have said, the following word. “The equipment business is a relationship business”, “Relationships make the difference”. […]
Why do I do what I do? In tonight’s blog, guest writer Ryszard Chciuk asks a question I think we have all wondered at one time or another: Why do I do what I do? Contributing to someone’s improvement and understanding is the reason I do what I do. Who said that? If you don’t […]
Making Our Teams and Ourselves More Successful This week, guest writer Sonya Law walks us through the people skills we need as we work towards making our teams, and ourselves, more successful. We achieve more as a team when we operate from a place of openness rather than fear – when we chose to thrive […]
Your Interpretation of Time In tonight’s post, guest blogger Bruce Baker walks you through your own interpretation of time, and what that interpretation can do to you. Your Interpretation of Your Reality Is Taking You Down! Human behaviour has always been based on our primary instinct of avoiding loss at any expense. If we can […]
Job Shock, Part Three Edward E. Gordon, the founder and president of Imperial Consulting Corporation in Chicago, has consulted with leaders in business, education, government, and non-profits for over 50 years. As a writer, researcher, speaker, and consultant he has helped shape policy and programs that advance talent development and regional economic growth. This week, he […]
Empowering The Technician In his guest post for this week, Ross Atkinson brings us into the loop of empowering the technician in your business. Your technicians are valuable, skilled workers and many of them use highly sophisticated equipment beyond the traditional toolbox wrenches. Many manufacturers have mandated diagnostic monitoring systems plugged directly into the engine […]
We All Engage in Social Media In this week’s post, guest blogger Mets Kramer shares that we all engage in social media and this blog is just one example. Other platforms include Facebook, LinkedIn, and of course, the large number of websites we all visit for information. As the digital world grows, we understand it […]
Transformation: Becoming a Selling Organization – Part 1 Don Buttrey introduces us to the transformation involved in becoming a selling organization in Part 1 of his blog on this topic. “Nothing happens until somebody sells something.” With that simple statement, Red Motley made clear the importance of the sales function to any organization. As […]