Socrates Says

Words of Wisdom #1

Over the years I have come up with a series of thoughts – either unique or in some cases I am sure repeats of someone much more sensible than I. These comments have started taking on the name of a Sleeism. Of course there is no such word and at the risk of appearing to […]

Points to Ponder v1.1

One of the advantages there is to travel is the ability to have time to read. In my cross country voyage yesterday I had a good chance to catch up on some of my late reading. One point came out that I really enjoyed. “Social Cohesion at the risk of Truth” this is a quote […]

The vagaries of travel

One of the truly remarkable things that has happened through my work life has been the availability of air travel. It is not as if airplanes were just invented and brought to the market but it is the availability of flights to almost everywhere you want to go and at a price that would once […]

Points to Ponder v1.0

When I was a little person we had an elder from the church that we went to by the name of Tony Doxsey. He took an interest in my family and was a wonderful man. He was sophisticated, incredibly well-mannered and an entrepreneur. He owned and operated an Interior Decorating/Design business. So you can imagine […]

Points to Ponder

This will become a regular feature of our blog. The points to ponder will be irregular in timing but they will be here often. Let’s start it off with some very pertinent questions. In any classroom sessions I am involved with I ask for some simple definitions. What is the definition of ignorance? What is […]

Service Management – Unit I March 21st & 22nd, 2012

The “New” Quest Service Management – Unit I What it looks like when it is Right A more professional, productive and profitable Service Operation is necessary for the distributors in the Capitals Goods Industries to be successful. To assist in the development of this Service Management team we have designed a new series of training […]