Apr 23, 2012 | Business Services, Consulting Services
We will be updating the web site in the next few days to better coordinate updates on the site, on the blog, and on twitter. We appreciate and thank you for your interest in all of the media that we use and hope that we can continue to pique your interest and...
Apr 20, 2012 | Business Services
I would appreciate some help and direction please. I am thinking about initiating a blog specifically on the Parts Business Group, another one on the Service Business Group, and finally one on the Product Support Sales & Marketing Group. I would like to have any...
Apr 20, 2012 | Business Services, Consulting Services, Customer Service, Parts, Product Support Selling, Service
The first last time we talked about the six steps in selling we identified them all. The last time we communicated was on the first step – research. Let’s dig a little deeper into the second one. Objectives Well after having completed all the research on each customer...
Apr 17, 2012 | Business Services, Consulting Services, Customer Service, Marketing, Parts, Product Support Selling, Service
Last time we talked about the six steps in selling. Let’s dig a little deeper into the first one. Research Within research there are three more points to cover. a) The Customer b) The Products of Service c) The relationship. Customer: For researching...
Apr 13, 2012 | Business Services, Consulting Services, Marketing, Product Support Selling
Selling is as old as the hills. It probably started with Adam and Eve, and I am not sure who was selling to whom. People who are not involved in the sales profession are somewhat intimidated by the thought of selling. There is still a negative connotation to being a...
Apr 5, 2012 | Business Services, Consulting Services, Customer Service, Marketing, Product Support Selling
Presentations in the world of parts and service sales are truly a lost art. Rarely does a Parts and Service Salesman go to a customer and make a presentation on a product or service that they are offering. Yet this is a skill and call type that needs to be developed...
