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EI vs. AI: Emotional Intelligence vs. Artificial Intelligence This week, our guest writer John Andersen helps us see the clear difference between reality and the artificial in “EI vs. AI: Emotional Intelligence vs. Artificial Intelligence.” With all the technology and buzzwords floating around it is easy to get lost, confused or sometimes plain lied to. Marketing […]
Exceed Revenue Goals Guest writers Debbie Frakes and Steve Clegg are back with a new and relevant blog post this week which covers the topic of how to meet and exceed your revenue goals. Revenue and transaction trends tell a story about your company. They allow you to recognize sales patterns and understand what activities, […]
The Little Things Do Matter Learning Without Scars’ new guest writer John Dowling is a United States Marine veteran who has had a successful 25-year career in the Product Support Industry. He started as an equipment mechanic and worked his way up to be a field service mechanic. John was promoted to service manager and […]
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My Journey of Career Growth Learning Without Scars is pleased to introduce our new guest writer, Kurt Pease. He was born on June 8th, 1961, in Portage, Wisconsin. He grew up in Whitewater, Wisconsin, in a family where his father worked as a university professor and his mother was a speech pathologist. From an early […]
Why Your Geographic Market Matters Guest writers Debbie Frakes and Steve Clegg write about why your geographic market matters, and how this concept directly impacts your business. Why Geographic Market Matters for Your Business When it comes to whether someone will work with a company or not, there are a wide variety of factors that […]
Is It Always Reasonable to Follow Through? Guest writer Sara Hanks explores the Say/Do ratio in business with “Is It Always Reasonable to Follow Through?” The concept of the Say / Do Ratio, a principle I learned during my time at GE, stands as a beacon of accountability and reliability. It’s simple yet profound: if […]
How to Improve Customer Retention Guest writers Debbie Frakes and Stephen Clegg analyze the key measure of business success in this week’s blog post, “How to Improve Customer Retention.” Customer retention is crucial for the success of every company. It describes the percentage of customers who purchased within the last 12 months who also purchased […]