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It is more than job descriptions and standards of performance Management gurus and management theory changes like the wind. From Peter Townsend to Peter Drucker to Porras and Collins and Lencioni and many more. It is much more than a cottage Industry it is a full blown educational and consultative foundation. We have gone through […]
Let me introduce you to#MarketingMonday. With the arrival of Learning Without Scars and our embedding the blog in the www.learningwithoutscars.org web site we are kicking off a fresh series of activities. You are by now quite familiar with my Friday Filosophy. Well this is the first of our #MarketingMondays. We will post a new blog […]
We are resurrecting the Insight brand with a new mission. Previously we provided “Twenty Group” services to small groups of dealers, twelve in our case, who had an interest in best practice approaches for their business. We operated many groups for over a decade and appreciated the opportunity to assist in their profitable development. Each […]
Check out the link below and register early so you don’t miss out on these comprehensive high value learning experiences. https://www.aednet.org/aed_foundation/articles/index_full_story.cfm?id=10930616
Don’t miss your opportunity to attend the most comprehensive management training available for parts management and supervision in the Equipment Industry. In Dallas February 17th and 18th. You can register either at www.rjslee.com under the learning tab or at www.aednet.com . I look forward to seeing you there. The time is now The “New” Quest […]
The organization of a service department is about more than technicians and clerks and management. Designing the structures is about facts and not feelings. The time for shop and field jobs starts the design. The technology, tooling and processes used take us the rest of the way. Exploring the service department organization from a factual […]
November 7th and November 8th – Chicago, Illinois. The “New” Quest Service Management – Unit I What it looks like when it is Right A more professional, productive and profitable Service Operation is necessary for the distributors in the Capitals Goods Industries to be successful. To assist in the development of this Service Management team […]