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188 search results for: Foundation

161

Ed Gordon on Apprenticeships

Each month, I receive a report from Edward E. Gordon at Imperial Consulting Corporation.  These reports are timely and well worth the read for those of us in the realm of business education.  Lifelong learning is a key to every aspect of success.  In this month’s report, which I have included below, Edward focuses upon […]

162

Friday Filosophy: Socrates

Most of what we know about Socrates we have learned from his students, especially Plato.  We know he was a Greek philosopher and a teacher.  From his teachings, we developed the Socratic Method: a style of teaching that involves the asking of multiple, open-ended questions of the students. It was Socrates who told us, “I […]

164

Learn How To Make It Matter!

On Tuesday, 5/12/2015, we are presenting our two “Make It Matter” webinars. At 9:00 a.m. PST we have PTS-WE-U13: our Parts Management – Make It Matter program. At 11:00 a.m. PST we have SER-WE-U13: our Service Management – Make It Matter program. These webinars address the two most important questions we must answer in our […]

165

Friday Filosophy #2015-18

It is a wonderful day isn’t it?  The 1st day of May.  Summer is nearly upon us.   So let’s look at some potent thoughts for today.   There is little you can learn from doing nothing.   Motivation is the fuel, necessary to keep the human engine running.   The foundation stones for a […]

166

Product Support Selling

Our seminar on Product Support Selling – The New Frontier is coming up in Dallas, Texas on April 15 and 16, 2015.  This 2 day seminar encompasses 4 elements: The fundamentals of selling The foundation of territory management Managing Customer Relationships Customer Service Fundamentals This program is geared towards Product Support Sales, Customer Service, Instore Sales, […]

167

Service Management Training

Our Service Management Training seminar series begins in Dallas, Texas on March 11th.  This is the introductory level to the 3 part program. Attendees will learn: The Principles of Management Introduction to Accounting and Finance for Service Personnel The Operational and Process Foundation Customer Service To bring your Service Department up to a new level […]

168

Parts Management Training

Our Parts Management training series begins March 9th, 2015 in Dallas, Texas.  This is a 3 course series, beginning with “What it looks like when it’s right.” This course is ideal for Parts Leads, Instore Sales Leads, Supervisors, Managers, Executives. Attendees will learn: The Principles of Management Introduction to Finance and Accounting for Parts Personnel The […]

169

Friday Filosophy #2015-8

It is only our 8th Friday Filosophy for 2015, and already the year is off to a busy start!  Some words of wisdom for your weekend:   Example is leadership. Albert Schweitzer   If you think you can or you think you can’t, either way you are right. Henry Ford   Action is the foundation […]

170

Friday Filosophy #2014-50

Leadership, like swimming, cannot be learned by reading about it. Henry Mintzberg   Adversity is the first path to truth. Lord Byron   Happiness is not a matter of events, it depends upon the tides of the mind. Alice Meynell Last month I highlighted the great teacher as being a person who inspired. I want […]